Terms & Conditions

Terms & Conditions

These terms and conditions outline the rules and regulations for the use of Above Normal Household & Utensil Trading’s Website.
Above Normal Household & Utensil Trading is located at Dubai, United Arab Emirates.


By accessing this website we assume you accept these terms and conditions in full.

Do not continue to use Above Normal Household & Utensil Trading’s website
if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice
and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website
and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers
to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client
or ourselves.  Any use of the above terminology or other words in the singular, plural,
capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

We employ the use of cookies. By using Above Normal Household & Utensil Trading’s website you consent to the use of cookies
in accordance with Above Normal Household & Utensil Trading’s privacy policy. Most of the modern day interactive web sites
use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site
to enable the functionality of this area and ease of use for those people visiting.

Unless otherwise stated, Above Normal Household & Utensil Trading and/or it’s licensors own the intellectual property rights for
all material on Above Normal Household & Utensil Trading. All intellectual property rights are reserved.

  • You may view and/or print
    pages from http://www.theabovenormal.com for your own personal use subject to restrictions set in these terms and conditions.
  • You must not:
    • Republish material from http://www.theabovenormal.com
    • Sell, rent or sub-license material from http://www.theabovenormal.com
    • Redistribute content from Above Normal Household & Utensil Trading (unless content is specifically made for redistribution or an agreement is done with Above Normal Household & Utensil Trading).


No use of Above Normal Household & Utensil Trading’s logo or other artwork will be allowed for linking absent a trademark license
Without prior approval and express written permission, you may not create frames around our Web pages or
use other techniques that alter in any way the visual presentation or appearance of our Web site.

Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular
link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also
reserve the right to amend these terms and conditions and its linking policy at any time. By continuing
to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact
us about this. We will consider requests to remove links but will have no obligation to do so or to respond
directly to you.
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness
or accuracy; nor do we commit to ensuring that the website remains available or that the material on the
website is kept up to date.

Content Liability
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify
and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any
page on your Web site or within any context containing content or materials that may be interpreted as
libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or
other violation of, any third party rights.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury resulting from negligence;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)
are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or
in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.
Terms & Conditions

“We accept payments online using Visa and MasterCard credit/debit card in
AED (or any other currency)”.
– “Any dispute or claim arising out of or in connection with this website shall
be governed and construed in accordance with the laws of UAE”.
– “United Arab of Emirates is our country of domicile”.

Shipping Fees & Service: 

Standard delivery time in the UAE is between 2-3 days subject to changes which will be discussed with the buyer if delay is arised.

All international deliveries are subject to delivery time by the assigned courier company and agreed upon with the customer.

Delivery charges within the UAE are equal to AED 30 unless it is on same day delivery basis it is AED 50.

Delivery charges outside UAE are subject to the price provided by courier company assigned.

All Orders will be processed by Above Normal Household & Utensil Trading between Saturday – Thursday. Orders will be dispatched accordingly between Saturday – Thursday.

Cancellation & Return Policy:

We understand that there are times you will require to cancel your order or return it. If you feel you need to, please contact us on +971524242100 or whatsapp us on the same number or Direct Msg us on our Instagram page @abvnrml


If you wish to return your goods in the UAE:

please contact us on +971524242100 or whatsapp us on the same number or Direct Msg us on our Instagram page @abvnrml and we will arrange for a courier to pick it up from you.

All products must return unused and with the original invoice attached within 30 days of receiving your goods.

Damaged goods will not be accepted and will be returned back to you.

Once goods are received and inspected, we will be in touch with you and refund you  the price you paid for (excluding tax) or provide you with a gift card of the equivalent price.

If you received the item as a gift and wish to return it please contact us on +971524242100 or whatsapp us on the same number or Direct Msg us on our Instagram page @abvnrml

Return and refund will take approximately 10-15 days.


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